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8:45AM - 6:00PM

044 2534 2700 | 044 4291 6500

Support

8:45AM - 6:00PM

044 4205 1939 | 044 4230 2750

Escalation Matrix

CEO

Name: Amarnath.M
Address: No.3, Bhavani Mansion, 4th lane, Nungambakkam High Road, Chennai – 600034
Phone: 9841 040 691
Working Hours:
Mon - Fri: 10.00 AM to 05.30 PM

Compliance Officer

Name: Ponmathan.R
Address: No.3, Bhavani Mansion, 4th lane, Nungambakkam High Road, Chennai – 600034
Phone: 9840 261 414
Working Hours:
Mon - Fri: 10.00 AM to 05.30 PM

Head of Customer Care

Name: Poornima Rao
Address: 183, 2nd Floor, 60 feet road, G-Block, Sahakara Nagar, Bangalore – 560092
Phone: 9884 892 355
Working Hours:
Mon - Fri: 10.00 AM to 05.30 PM

Customer Care

Name: Dharshini.K
Address: No.3, Bhavani Mansion, 4th lane, Nungambakkam High Road, Chennai – 600034
Phone: 9940 201 561
Working Hours:
Mon - Fri: 10.00 AM to 05.30 PM

Our Branch Offices

  • 183, Nandi Complex
    G Block, II floor, I Main Road, Sahakara Nagar, Bengaluru - 560092.

    Phone: 080 4173 5111
    Mobile: 9611 843 250
  • Bhavani Mansion, No.3
    4th Lane, Nungambakkam, Chennai - 600034.

    Phone: 044 4291 6500
Attention Investors:
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.   2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from the depository on your email id and/or mobile number to create pledge.  3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. .......... Issued in the interest of Investors".. Prevent unauthorized transactions in your DEMAT/Trading account --> Update your mobile numbers/email IDs with your Depository Participant/Stock Brokers. Receive alerts for all debit and other important transactions directly from Exchange/CDSL/NSDL on your registered mobile no. /email id at the end of the day. KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.ASBA : "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.……………………… Issued in the interest of Investors.

Procedure to file a complaint on SEBI SCORES: Register on SCORES portal.

CDSL, as a Depository has made the Investor Charter available on URL: https://www.cdslindia.com/Investors/InvestorCharter.html

Margin

  1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
  2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
  4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
  5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

Kindly make sure you read the account opening documents as prescribed by SEBI. Secure your account from unauthorized transactions by updating your mobile numbers/email IDs. Recieve information directly from the exchange on your mobilie/email at the end of the day.Issued in the intrest of the investors. In case a client has any query/feedback/clarification/complaint write to customer.grievance@paterson.co.in